Effective date and brief introduction
Effective date: October 2026, the pkluck App Privacy Policy tells you what data is collected and why
For Dhaka-based users, the matter is clearer about what kinds of transaction-related data may be seen when using bKash, Nagad, and Rocket, as explained here
Where data is stored in the pkluck App
In many apps data is scattered, so finding it is hard; here the core data is kept on a secure server, and account activity is kept in a separate log
Your profile, device information, and session records are not merged together; this makes review and tracking easier, but reduces unnecessary access
What data may be stored
During sign-up, name, phone number, and basic device information may be seen; if you message support, that conversation is also stored, so quicker answers can be provided later
When data crosses borders
Some services are hosted in Bangladesh, but not all technology stays in one place; security logs, performance reports, or backups may be sent to tools in other regions
This is usually to keep the service running, especially when many users from Dhaka log in at the same time; only the necessary parts are sent, not the entire personal file
What is seen when crossing borders
Before transfer we assess the file type, need, and risk; for sensitive parts, extra controls and limited access are provided
Read help on data questionsWhat measures exist for data protection
Many people only state the word secure, but do not explain in detail; the pkluck App uses access control, encryption, and limited permissions
Encrypted connection
When data is sent, a
Limited access
Only a specific team
Regular monitoring
If unusual activity is
What are your rights
The data is yours, so you
Bangladesh-based users may contact support to verify account information; the same rules apply to requests from Dhaka, Chattogram, and Sylhet
Requests you can make
Access, correction, deletion, and
Talk to the support team
How to raise objections to data useIf any use doesn't feel right to you, state it
There is also an option to change cookies, analytics, or communication preferences; many people initially only keep necessary cookies enabled, then adjust the rest
What happens when you object
After a request is received
Cookies and local preferences
Without cookies, many
These are not your banking information but general signals like which page you opened, how long you stayed, and which device you used
What is relevant for bKash, Nagad, and Rocket
Many people in Bangladesh use bKash, Nagad, or Rocket; keeping the
If you have questions, contact us
If you have questions about your
pkluck Contact page There is a way to message If you want to be clear about the pkluck App Privacy Policy, data protection, and cookie preferences, this page is the right place; ultimately, control remains in your hands
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